Billing Terms and Conditions

This page explains how billing, payments, and invoicing are handled at NordicOverstock. All transactions are processed securely and in accordance with professional B2B standards.

Accepted Payment Methods

We accept the following payment methods:

  • Credit and debit cards (Visa, MasterCard, and supported providers)
  • Other payment methods as displayed at checkout

All payments are processed through secure, encrypted payment gateways.

Pricing & Currency

  • All prices are displayed in EUR (€) unless stated otherwise
  • Prices are exclusive of shipping costs unless explicitly mentioned
  • Applicable taxes are calculated at checkout based on billing and shipping information

VAT & Tax Information

  • VAT is applied according to EU VAT regulations
  • Valid EU VAT numbers may be exempt from VAT where applicable (intra-community supply)
  • Customers are responsible for providing accurate billing and VAT details at checkout

For customers outside the European Union, VAT may not be charged, but import duties and taxes may apply upon delivery.

Invoices

  • A detailed invoice is issued for every completed order
  • Invoices include company details, VAT information, and order breakdown
  • Invoices are provided electronically after order confirmation

If you require invoice modifications, please contact us promptly after placing your order.

Billing Accuracy

Customers are responsible for ensuring that all billing information provided is accurate and complete.
Incorrect billing details may result in delays, invoice corrections, or additional administrative charges.

Payment Confirmation

Orders are processed only after full payment is received and confirmed.
NordicOverstock reserves the right to cancel or hold orders in case of suspected fraud or payment issues.

Disputes & Chargebacks

Any billing questions or disputes must be reported directly to NordicOverstock before initiating a chargeback.
Unauthorized chargebacks may result in account restrictions or refusal of future orders.

Customer Support

For billing, invoices, or payment-related questions, please contact us:

Telephone: +33 (0) 6 71 99 47 14
Business Hours: Monday – Friday, 09:00 – 18:00 (CET)